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Job Opportunities


Want a job that you'll love?
At Jamestown we are strong believers that happy employees make for happy customers. We want all of our employees to be successful and proud of their work. We encourage creativity and personality in the pursuit of constantly improving. We like to work hard and have fun. And we love what we do and who we work with.

Come join the team. Jamestown's offices and warehouse are a friendly, fun and professional environment. We offer employee discounts, a casual work environment and a competitive benefits package.

We are looking for individuals to fill the following positions:

(Updated 1/13/2015)


Call Center Manager
At Jamestown Distributors, we love boats. Our focus is in helping boaters repair, build and take care of their boats. Customers have trusted Jamestown Distributors for quality boating and boat building supplies since 1977. We are a family-run company in Bristol, Rhode Island. We take pride in offering customers a better experience with a small, strong team of individuals. If you are a smart, driven customer focused leader who has experience building and managing call centers and sales teams, we are hiring! You MUST have proven experience building successful call centers.

The company's focus is on building a cutting edge e-commerce environment to strengthen our internet presence and to grow the company. The Customer Service/Sales Manager is responsible for all activities of Jamestown Distributors call center and sales for the purpose of maintaining existing sales and generating additional revenue from the sales of branded and non-branded products.

Responsibilities:
  • Oversees preparation of customer orders and handling of all correspondence with customers and company personnel dealing with inquiries, routing, shipping dates, pricing, specifications, product knowledge, and matters of a similar nature.
  • Supervises the activities of the customer service group. Develops strategies to ensure the highest level of expertise is provided to the customer.
  • Analyzes existing outside sales effort and makes suggestions for expansion/improvement.
  • Directs the execution of all sales orders, making sure that all terms, pricing, and specifications relating to the orders are acceptable.
  • Monitors sales outlets to assist them in the promotion and selling of product (both branded and OEM) and monitors customer service activities to assure sales objectives are being met.
  • Assures that pricing follows the established policy.
  • Acts as a liaison between customers, company personnel, and agents in handling questions and problems dealing with deliveries, specifications, inspections, etc.
  • Reviews the methods in use in the day-to-day activities of the customer service group, making improvements and revisions as required.
  • Monitors field sales and competitive activities for new developments in the market place.
  • Communicates on a timely basis with appropriate department managers on potential problem areas resulting from special order requirements concerning such items as back-orders, stock shortages, late delivery penalties, product liability exposure, new material specifications, credit risks, etc.
  • Develops and maintains accurate records on all accounts and key contacts within those accounts.
  • Provide timely reports on sales activities.
  • Responsible for the scheduling, training, monitoring, and evaluating of customer service personnel.
  • Establishes and maintains a professional relationship between the company and its customers.
If you have what it takes to lead the call center and sales team, please apply!

If you are interested in joining the Jamestown Distributors team, please email your resume to jdube@heretothereadvisors.com. Jamestown Distributors offers a comprehensive compensation and benefits package and is an equal opportunity employer.


Technical Representative Temp Position
At Jamestown Distributors, we love boats. Our focus is in helping boaters repair, build and take care of their boats. Customers have trusted Jamestown Distributors for quality boating and boatbuilding supplies since 1977. We take pride in offering customers a better experience with a small, strong team of individuals.  If you are as passionate about boating as we are and looking for a great, flexible position on our amazing team, we are hiring!

We are looking for part-time employees with product knowledge in the marine industry. You will provide our customers information about our products and inform them of the best way to use these products for the customer’s particular application.

If you are looking for part-time work or for a position that provides great flexibility and you have marine industry experience, please send us your resume at employment@jamestowndistributors.com.

 

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