|
|
| Ordering, Shipping & Return Info |
|
|
|
|
Three easy ways to order:
1. Online
Jamestown Distributors
online store: We have more than 75,000 products available for
purchase on our web site.
2. Phone
800-497-0010 / 401-253-3840
Our Call Center is ready to take your order from 8:00 am to 5:00 pm EST
Monday through Friday. Please have your customer number and order details
available when you call.
3. Fax
800-423-0542 / 401-254-5829
When faxing orders, please clearly list the part #, quantity, shipping address and
phone number.
Additional Information:
- We accept payment with American Express, MasterCard or Visa credit cards.
- Flammable and hazardous items may not be shipped through the USPS or via
UPS air service.
- We welcome orders from outside the US. We require prepayment either by credit card or
wire transfer in US dollars
- We do not back order items under $10 in value.
- There is no free shipping on backorders.
|
|
|
| |
Price Match Promise:
Shop with confidence.
We want to earn your business with incredible service and the best possible price.
If you find a lower delivered price on a new identical item - just show us the lower
price and we will match it. The item must be in stock and available for purchase
from an authorized U.S. merchant. This offer does not include special coupons or
other promotional offers.
Please email us at info@jamestowndistributors.com
|
|
|
| |
Shipping:
Guaranteed out today!
Place your order by 3:00pm EST, and we guarantee that your order of
in-stock items will ship out that same day. We are committed to delivering
the perfect order - on time and hassle free.
Fast and reliable -- Jamestown Distributors will ship anywhere in the world.
|
Methods of Domestic shipment:
| |
UPS Ground
UPS Next Day
UPS 2nd Day
UPS 3 Day
USPS Priority Mail
USPS Express Mail
Common Carrier
|
Methods of International shipment:
| |
FED-EX International
UPS International
USPS Priority Mail
USPS Express Mail
|
|
|
|
|
No Air Shipments
Items marked with an asterisk can only be shipped via
ground transportation.
Some package's shipping charges are not calculated on the web or included in your total.
Some shipping charges can only be calculated once your items have been picked and packed.
Your shipping charge will be the exact amount it costs us to ship your product to you,
plus $2.50 shipping and handling per package.
All packages over $100 are insured. Insurance is included in the
shipping charge.
If you have any other questions about shipping please call us at 1-800-497-0010 or
email
us.
|
|
|
| |
Tech Advice:
If you need more information on any of the products we sell, give our technical staff a call.
Our knowledgeable team is here to help you with your projects. Please call Monday through Friday
8:00 - 5:00 EST
Call 800-423-0010 or tech@jamestowndistributors.com
|
|
|
| |
Easy Returns:
- Return within 30 days and receive a full refund - no restocking fee
- Call 800-497-0010 for your Return Authorization #
- Please write your Return Authorization # on the outside of box and include
your customer number and a list of the items being returned.
- All returned products must be unused and with all original packaging and packing materials.
- No returns for hazardous materials or special order items including: paint, resins,
adhesives and cut lengths of materials
- Return shipping must be prepaid by the customer unless the error was ours.
|
  
|
|
|
