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Customer Testimonials
 
Great first time experience

Thank you. Great first time experience.. Easy on-line ordering… Check out was smooth, super communications… And of course a great selection. I will surly remember this before I grab the car keys next time to go driving around the city for parts.
Sincerely, Randy


I am recommending Jamestown to everyone at my marina

Dealing with your company was an excellent experience. Great website, easy to use. The videos you provide are very helpful. I am recommending Jamestown to everyone at my marina.


Excellent products

Excellent products at a good price. I am glad I found your web site and look forward to doing business with you in the future.
Roger Henderson


You guys are the best

Everything went smooth with my last order. One item was backordered but it arrived before it was promised and emails were sent keeping me informed at every step of the way. You guys are the best.
Best regards, Capt. Dick King


Thank you Jamestown!

All perfect...fast delivery and easy checkout.
Thank you Jamestown!

Jason Hopcus


Jamestown has always done an excellent job

Jamestown has always done an excellent job with deliveries and quality. Nice to see a company out there that is still interested in quality and service. The effort your making to follow up on this is just one more example of it.
Thanks - Jim Lowe


Commend you on your shipping practice

I have to commend you on your shipping practice. Every order I have received has been well packed and delivered promptly. My last order was placed at 5:20PM and I received the package by noon the next day, less than 18hrs!! Now that's service, thank you Mike & your shipper Jamzo.
Frank


Very happy with my purchases

Hello, I am very happy with my purchases and the service you have provided. I will be placing another order in the very near future.
Thanks, Jim Moore


I love doing business with you

You guys are really good and I love doing business with you. You are the first ones (and usually only one) I turn to when I need something!
Thanks again, Doug


Job well done

I received my order last week in perfect condition. Please mention this to your employee SAM for a job well done and the care he took to pack the order.


Highly impressed with your service and efficiency

I am highly impressed with your service and efficiency. I have already placed another order. I hope to do business regularly in the future.
Robert Bruce


I'm really satisfied with this purchase

I'm really satisfied with this purchase not only for the goodness of the 20 Fuller Products but especially for your order management.
Indeed, when I submitted the order, Laurie contacted me via e-mail notifying a huge amount for the shipment from US to Italy. Through few e-mail exchanges Laurie understood me and found and arranged the best delivery method according my need (the longer shipment time the cheaper).
I want to thank Laurie for understanding and taking care of me. If I need some other products I'll use your service for sure.


Thank you

Thank you. My Jamestown experience has been good. The prices are reasonable, the service is good, and you really seem to care about your customers (a rarity in these times).
Tom Lovern


Will definitely be ordering more from JD

Got the product today and it is just what I needed.  Thanks for getting it shipped quickly.  I'm using it tomorrow to glass my bunks to the hull.  I will definitely be ordering more products from JD.


Thanks

Thanks - online purchases with Jamestown Distributors was a pleasure. Very professional and makes buying a breeze. Very happy with the products and the service and will make Jamestown one of my top sources for Marine gear.
Your product selection, prices and service are always superb.


Package delivered when you said it would be

How nice it is get a package delivered when you said it would be, plus to have it packed first class.  Tell Mac he did a darn good job and I appreciate it.  And thanks for the new catalog.


Looking forward to dealing with you in the future

I have been meaning to send your company a note since placing an order back in Oct. --I found the staff efficient, knowledgeable and friendly -- my order was processed immediately and I was surprised when I received it 2-3 days later. Dealing with your staff one gets the impression the employee's enjoy their job and have an appreciation in working for this particular company. If this has been accomplished it's a sign of a company culture starting at the top which seems rare this day in age. I will be looking forward to dealing with you in the future and recommending you to anybody in the boating community.
Tim P. -Hendersonville, North Carolina


Very happy with your service

I am very happy with your service. Your shipping time and follow up were excellent. So was the price.
Thank You, Ed Richardson


Pleasure to do business with you

It is always a pleasure to do business with you. All of my orders have been been completed in a very professional manner and I am always supprised at how quick it gets here. Your service and delivery were great! I would order from you anytime and recommend you to my friends.
Patty Curran


Thank you for your service

Thank you for your service. I have given out your dotcom to others that may need parts and stuff from you. We have a hard time getting wood boat fasteners on the west coast and several other misc. Thanks again for the extra catalogs. I gave them to friends that will put them to good use. Have a great holiday


Your service was great!

Thanks, your service was great and I look forward to purchasing as many of my product needs from your company. I appreciate quick response after placing my order. I also liked the secure method in which the two quart can were packaged. The product it's self is great.
Thanks again for your service I have already recommended your company to my friends.

Brian Woods


Fully satisfied

I am fully satisfied. The price was competitive, and the delivery was without fault. Thank you.
Ron Knighton


Prompt deliveries!

Jamestown Distributors is very easy to order from and deliveries are always prompt. I use your products almost exclusively now. Thank you.
Ron Knighton


Very happy with the experience

The transaction went smoothly and I received the correct product promptly. Very happy with the experience and would definitely purchase from Jamestown again and recommend to a friend. Thanks for your great products and outstanding service! I just wish that you were local. Nothing better than window shopping in a candy store. It's not just the merchandise it's the smells the sounds and the atmosphere. Thank YOU!


Helpful and friendly

Its always a pleasure doing business with people that know the boat scene. As a small two man shop owner its fun to get away and visit the store , I always find a nice bargain on your shelves and sometimes run into old friends. Your counter people are very helpful and friendly.
Lance Burgo


Fast Shipment!

Thanks for the fast shipment and fair prices on quality marine supplies. I will order from you folks again.
Thanks, Nick Francoviglia


Service was great

Surprised to get your letter, however, nice to know you are interested in customer feedback. I'm building a seachest and the manual called for these products, and also recommended your company. I have received the nails, and have yet to use them. But your service was great! Thanks for caring.
David C.


Thank you!

I received my order in good shape and it was exactly what I was needing!
Thank You!
I will shop with you again in the future!

Bill S. - Springfield, MO


Fast Service

I am really happy with the 2 vents, they are working really well. Thanks so much for the fast service that I received them. Thanks also for the catalogue.
Scott H. - Fayetteville, NC


Great Price and on time delivery

The boat looks AWESOME with her new paint job, thank you for getting the paint to us when said and the price was great too!!
Jesse


Wow!

YOU ARE AWESOME!!
Robert A. - Ridgecrest, CD


Order was received as scheduled!

Order was received as scheduled. Thank you for the prompt service.
Art S.


It arrived less than 24 hours after I ordered!

Thank you very much for getting my paint out so fast. It arrived less than 24 hours after I ordered! I will definitely use your services again when I have the need.
Julie Z.


Fast response...

Thanks you very much for your fast response. I will definitely look to your company for future orders.
Norm W.


I will recommend you...

I want to thank you for mailing my order out via USPS Priority mail. I received the small package today (in just 3 days) in California. I will take care to ask for this method in the future for smaller orders as it is competitive with west coast suppliers. My business is the custom design and production of high end woodwork & furniture. I really like the image and care your company exhibits, and will recommend you to sailing club members and boat builders.
Richard S. - Chico, CA


You folks are awesome!!

You folks are awesome!! And I also wish to add that you have fantastic customer service and Laurie is a great example of such!! Have a great day!!
Bob K. - Spokane, WA


FANTASTIC, BRILLIANT, HANDSOME WEBSITE!

I just wanted to pass along my thoughts on your website: FANTASTIC. BRILLIANT. HANDSOME. To all those involved in the design and coding my sincere congratulations on a job well done. I've been away from my project (a complete restoration of a long neglected Farrier F9) and now that I return I see you've redone your site -- it's a beautiful interface, is very easy to use, it keeps stuff in your cart when you forget to log in at the beginning... what a monster job it must have been putting it together, thanks for persevering!
Chris W. - Charlottesville, VA


Prompt shipping...

I've been ordering quite a few things through you for the past couple months. The service and prompt shipping of everything is greatly appreciated-as is the convenience of chats like this. Thanks.
Dave - 6/28/06 - From our live chat.


Remarkable...

Thanks for the quick ship! Remarkable!
Mark C. - Germantown, MD


You've earned a loyal customer...

I'm midway through building my first strip canoe, and stumbled upon your website while searching for supplies. I just wanted to let you know you've earned a loyal customer. Your website is efficient and logical to navigate, all three of my orders were shipped fast, your email updates crisp and to the point and everything has arrived in solid packaging. I just ordered more stuff via phone this morning, and you're as professional on the phone as you are online. Thank you for excellent service.
Theo - Ithaca, NY


Nice customer service...

Nice customer service! You will be getting more business in the future. Thanks again!
Larry J. -


APPRECIATION and THANKS...

I made a very small order (below) -- which you shipped same day (Friday / received on Monday).......with NO HANDLING FEE. I greatly appreciated this. I know you don't make any money on these little tiny orders, but you helped me when I needed it and that's why I remain a loyal customer and tell my friends about you.
Richard W. - Houston, TX


Excellent Web Site...

Excellent Web Site, Easy to find what I need. Great prices too. Thanks for being there.
Hans A. - Bloomington, MN


Like the new site...

I like the new format, esp. the tips and non-shocking text.
Jim


My order arrived safely...

Hi Guys, my order arrived safely, thanks(Gorilla glue). Please thank Laura for wrapping it in a local newspaper as it makes interesting reading! Regards and thanks again.
Alan R. - Ireland


Great service!

Thank you for the great service on my recent order. It's a pleasure doing business with someone who gets it right the first time.
Dave W.


Superb Job!

Just wanted to tell you how great your service is, everything was received as ordered and fast. Dave did a superb job pulling and packing. Thanks.
Don


Great New Site!

The new site is great.....much easier to navigate and find stuff.
JHG


Better than your competitor!

Several weeks ago I ordered some West System epoxy, hardener, and pumps from a competitor. While the outside box arrived undamaged, the cans inside were all dented, and the pumps were bent too. The items were just placed into a box with packing peanuts. Also when I opened the gallon can, it was significantly less than full even though there was no visible leaking anywhere inside the box. I didn't have time to hassle with returns or the wait for a new shipment.

I ordered two gallons of West System epoxy and two quarts of hardener from Jamestown Distributors. I couldn't believe the difference in packaging. Jamestown wrapped each can in its own cardboard, then boxed the boxed items in another cardboard box with filler. The items arrived in 100% perfect condition. Also, when I opened the gallon cans, I found them significantly more full than the gallon from your competitor. This stuff is expensive and should not arrive damaged, or be short product. I am much more satisfied with the quality of service from Jamestown Distributors and will probably be making the rest of my purchases from you!
Jim


New site is excellent!

Your new site is excellent. Please keep up the good work to the benefit of your customers. The tech tips are really great.
Anonymous


Outstanding Service!

I want to compliment you on your speedy service! I placed an order for 5 items about 9:00 am and received them at about 11:00 am the next day. A little over 24 hours for order filling, pickup and shipping is beyond expectations. Unfortunately, I will now probably expect it every time.
Peter D.


Wow!

Wow! Ordered Wednesday, arrived Thursday. Thanks for the great service!
Holly W.
- Hamden, CT.


Thanks for being good at what you do..

Impressive delivery time - you guys amaze me. I ordered on Monday and received the fasteners on Wednesday. how do you do that? Thanx for being so good at what you do.
John V.


Thanks so much for your SWIFT delivery!

It landed here on Sunday, and since yesterday was a holiday, I will be clearing it in tomorrow. Still 20 days to spare before it needs to be delivered! All came through very well, and there was no indication of any freight being paid, therefore, no duty on the freight charges to Tropical! Perfecto! Thanks again, and I hope you are feeling in good form!
Sheryl & Erik G.


Love the ordering...

Love the online ordering. Thanks!
Roger S. - Essex, VT


Compliments on your new web page...

My compliments on your new web page. Though you’re on the wrong end of the country, your web page allows us “left-enders” to find your products quickly and effectively.
Samuel T. - Olympia, WA


Your prices are hard to beat..

Your new web site design is excellent, but I would still buy from you even if you had none. Your prices are hard to beat!
Rand L.


Long-time customer...

I am a long-time customer from when you were in Jamestown, and I appreciate very much your quick delivery service to Jamestown. I just took a look at your new website and it looks good.
William S.

 
 
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