I recently completed building a small boat and needed a pair of oars to row it with. Being that the boat turned out better then expected I choose to get a good set of oars from Jamestown verse my local [...]t. I checked out your Caviness oars. I read the reviews about the poor quality of the Basswood oars and decided that the BW-SU series was of a higher quality and more fitting to top of all the hard work I had put into my boat. So paying the premium was not a problem. When I received the package I was very much taken back! First upon opening it I found only one oar. I didn't think I order a paddle; I ordered oars for my boat. Well after checking the catalog, I found out that that was my mistake. But I have to question, wouldn't a reasonable person always thinks of oars as a pair, not one oar? Who in their right mind would want to row in a circle? As I said, my mistake, shame on me. (But I do have a suggestion, you might want to reword the ad or include a highlighted note that the item is not a set.)My second reaction to the oar was it looked great. That was until I picked it up. The finish on the shaft was courser then a piece of 80-grit sandpaper. Than the selection of the wood itself wasn't what I would expect for a "Top of the Line" product. (You may want to read some of the reviews and decide whether you want to continue to carry a line of products from a company that obviously has no quality control and produces such poor quality products.)As for me, I would send the oar back if it didn't cost so much. But I will probably just hang it up in the garage as a reminder of this matter. I have purchased other items, mainly materials, from Jamestown in the past and have been very satisfied with them. But if this is an example of a first class quality product that I am purchasing for looks, I will be very hesitant to do so over the web again.I do hope that you drop the Caviness line and save some other customers from the frustration that others and I have gone through when purchasing their products!FU: I sent this letter to both Jamestown & Caviness and receive no reply.