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Want a job that you'll love?
At Jamestown we are strong believers that happy employees make for happy customers. We want all of our employees to be successful and proud of their work. We encourage creativity and personality in the pursuit of constantly improving. We like to work hard and have fun. And we love what we do and who we work with.

Come join the team. Jamestown's offices and warehouse are a friendly, fun and professional environment. We offer employee discounts, a casual work environment and a competitive benefits package.

We are looking for individuals to fill the following positions:

(Updated 5/16/2017)

Inside Sales Representative

At Jamestown Distributors, we love boats. Our focus is in helping boaters repair, build and take care of their boats. Customers have trusted Jamestown Distributors for quality boating and boat building supplies since 1977. We are a family-run company in Bristol, Rhode Island. We take pride in offering customers a better experience with a small, strong team of individuals. If you are a detail-oriented, customer-centric person looking for work, we are hiring!

Position Outline:

The Inside Sales Representative will be responsible for identifying, prospecting and building relationships with consumer and commercial customers in a personable manner. Promote Jamestown Distributors enthusiastically within their territory and provide superior customer service for all accounts through consistent contact and follow-up skills. Use knowledge of JD systems and materials to drive sales, research information and provide problem-solving support within a timely manner, to maintain customer satisfaction, and account expansion.

Responsibilities:
  • Generate sales leads through cold calls, prospecting and marketing
  • Promote, market and sell Jamestown Distributors products via phone and email
  • Establish and develop relationships with potential new customers, maintain and expand relationships with existing customers
  • Develop a strong understanding of customers' needs and the solutions Jamestown Distributors offers
  • Support outside wholesaler through regular phone and email communication
  • Proactively problem solve and provide timely follow up with customers
  • Represent Jamestown Distributors in the community, attending boat shows and various public events
  • Contribute to the efficiency of the Sales department and Jamestown Distributors by performing other related duties, as assigned
Desired Qualifications:
  • High School diploma or G.E.D
  • Excellent listening, written and oral communication skills
  • Strong work ethic, drive and enthusiasm. Computer literacy required: Able to learn ERP system, MS Excel, MS Word, including typing skills of 30 WPM
  • Minimum of three years of Sales related experience. Must be able to demonstrate experience in relationship management and follow through skills. Marine industry experience, marine retail experience, and equivalent knowledge a plus.
Required Experience: Sales: 3 Years

If you are looking for a position that provides great flexibility and you have marine industry experience, please send us your resume at employment@jamestowndistributors.com.

Customer Service/Inside Sales Representative

At Jamestown Distributors, we love boats. Our focus is in helping boaters repair, build and take care of their boats. Customers have trusted Jamestown Distributors for quality boating and boat building supplies since 1977. We are a family-run company in Bristol, Rhode Island. We take pride in offering customers a better experience with a small, strong team of individuals. If you are a detail-oriented, customer-centric person looking for work, we are hiring!.

Provide customer service and sales for Jamestown Distributors through consumer and commercial accounts in a personable manner. Provide customer service for all accounts through consistent contact and follow-up skills. Use knowledge of JD systems and materials to research information, process orders, provide problem-solving support, and tech support, within a timely manner, to maintain customer satisfaction, and account retention

Primary Responsibilities:
  • Respond to customer inquiries via inbound phone, fax and email support. Assure customer satisfaction in all requests, including: order status, product specifications and availability, payment terms, sales programs, JD policies, etc.
  • Processes customer orders in a timely and accurate way, verifying and communicating customer information, order and shipping details, recommending additional items needed for the customer's project including substitutions, and TotalBoat sales offers. The rep will answer technical calls, process internet orders, and other transaction processes as necessary
  • Follow up on all verbal and written communications with customer daily to ensure satisfaction.
  • Maintain scheduled daily outbound calling contact with specific territory of commercial accounts to drive sales, anticipate needs and provide pro-active customer service support.
  • Manage customer service systems daily to insure that orders are being expedited.
  • Report any irregularities or potential problems to the Call Center Manager.
  • Contribute to the efficiency of the sales department and Jamestown Distributors by performing other related duties, as assigned.
Desire Qualifications:
  • High School diploma or G.E.D. or demonstrated skills in organization, written and oral communication.
  • Computer literacy required; able to learn ERP system, MS Excel, MS Word, including typing skills of 30 WPM
  • Minimum of three years of customer service related experience. Must be able to demonstrate experience in customer relations and follow through skills. Marine industry experience, marine retail experience, and equivalent knowledge a plus.

If you are looking for a position that provides great flexibility and you have marine industry experience, please send us your resume at employment@jamestowndistributors.com.

 

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