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Job Opportunities


Want a job that you'll love?
At Jamestown we are strong believers that happy employees make for happy customers. We want all of our employees to be successful and proud of their work. We encourage creativity and personality in the pursuit of constantly improving. We like to work hard and have fun. And we love what we do and who we work with.

Come join the team. Jamestown's offices and warehouse are a friendly, fun and professional environment. We offer employee discounts, a casual work environment and a competitive benefits package.

We are looking for individuals to fill the following positions:

(Updated 1/28/2016)



Field Sales Representative
The Field Sales Representative is responsible for generating sales, increases market share and grows distribution for Jamestown Distributors through the profitable sales of products to commercial accounts within a specific territory. Provides world class customer service to customers through consistent contact, providing promotions, problem-solving, tech support, and rapid follow through.

Job Responsibilities:
  • Generates sales for Jamestown Distributor and TotalBoat branded products to existing commercial account base. Establishes, develops, and maintains business relationships with current accounts. Works with key decision makers to identify immediate and long term needs and solve problems through solution selling. Develops sales opportunities, forecasts, and delivery methods for each account based on their specific needs.
  • Increase market share and product distribution for Jamestown Distributor and TotalBoat products by developing new commercial accounts. Researches market within territory and develops prospect accounts to sell Jamestown Distributor products, in the commercial segment, such as Boatyards, Boat builders, Wooden boat Builders, Yacht Clubs, Sailing Programs, Jobbers, Captains, Yacht Management Services, Pro sailors, Ambassadors, Institutional accounts, Industrial accounts, Woodworkers, Boat dealers, Board shapers (Surf/SUP/Kite/Windsurf) Fishermen, and other commercial channels that may apply.
  • Demonstrates and promotes Jamestown Distributor and TotalBoat branded products within the Territory, to stimulate and increase interest in the products through account training programs, brand promotions, samples, clinics, ambassador programs and other sales incentive programs. Develops and manages a regional team of TotalBoat Ambassadors and several TotalBoat Pro painters to assist in the promotion of product. Attends trade shows and sales meetings as required.
  • Provides information to customers via telephone and email, including but not limited to pricing information, respond to inquiries, product availability, order status, product specifications, terms & conditions, and delivery expectations of orders, payment terms, sales programs, and other Jamestown Distributor policies.
  • Reviews customer purchase orders to assure compliance with current price, terms, and programs. Communicates and review all order details and adjustments and follow-up through verbal and written communications. Accurately inputs orders into the computer in a timely manner.
  • Provides market, competitor, and product feedback to Jamestown Distributors sales and marketing departments through email and call reports.
  • Provides and maintains certain reports; a weekly account appointment itinerary, account inventory checks, customer account profiles, sales forecasts, weekly call reports, and other reports on a periodic and timely basis. Reports any urgent or potential problems directly to the National Sales Manager.
  • Maintains a regular training schedule to be keep abreast of product knowledge, technical specifications, trends in application techniques, industry trends, and sales training.
  • Contributes to the efficiency of the sales department and Jamestown Distributors by performing other related duties, as assigned.

Qualifications:
  • Minimum of three years field sales experience. Must be able to demonstrate experience in sales achievement, customer relations and follow through skills.
  • Excellent organization, communication and presentation skills.
  • Computer literacy required; ERP system and Microsoft products.
  • Marine industry experience, marine retail experience, and equivalent knowledge a plus.

If you are interested in joining the Jamestown Distributors team, please email your resume to employment@jamestowndistributors.com. No phone calls please. JD is an equal opportunity employer.



Call Center Representative
The Call Center Representative is responsible for providing customer service and sales for Jamestown Distributors to our consumers, and commercial accounts in a personable manner. Generate sales and provide customer service for a specific territory of commercial accounts through consistent contact and follow-up skills. Provide sales support for field sales reps. Use knowledge of JD systems and materials to research information, process orders, provide problem-solving support, and tech support, within a timely manner, to maintain customer satisfaction, and account retention.

Job Responsibilities:
  • Contributes to customer satisfaction by providing information to customers and sales representatives via telephone, fax, and email. Respond to inquiries regarding product availability, order status, product specifications, payment terms, sales programs, and JD policies.
  • Processes customer orders and manage transaction details; including accurate and timely order input, verifying and communicating customer information, items ordered, quantity and prices, shipping costs and details, additional items needed for the customer including substitutions, TotalBoat sales offers, answer technical calls, process internet orders, and other transaction processes as necessary.
  • Follow up on all verbal and written communications, and with consumer, account, and rep requests daily to insure satisfaction.
  • Administer the service for a specific territory of commercial accounts. Maintain scheduled daily outbound calling contact with territory accounts to anticipate needs and provide pro-active customer service support.
  • Manage customer service systems daily to insure that orders are being expedited.
  • Report any irregularities or potential problems to the Call Center Manager.
  • Contribute to the efficiency of the sales department and Jamestown Distributors by performing other related duties, as assigned.

Qualifications:
  • High School diploma or G.E.D. or demonstrated skills in organization, written and oral communication.
  • Computer literacy required; able to learn menu­driven ERP system, MS Excel, MS Word, including typing skills of 30 WPM.
  • Minimum of three years of customer service related experience. Must be able to demonstrate experience in customer relations and follow through skills. Marine industry experience, marine retail experience, and equivalent knowledge a plus.

If you are interested in joining the Jamestown Distributors team, please email your resume to employment@jamestowndistributors.com. No phone calls please. JD is an equal opportunity employer.



Graphic Designer
Jamestown Distributors has an exciting new opportunity for an experienced Graphic Designer to join our Marketing team. We are looking for incredibly talented designers who have an eye for detail and a creative mind to join our team. The ideal candidate will be someone who enjoys working in a small, collaborative group, demonstrates a modern design aesthetic and has a passion for creating measurable, print and digital-marketing campaigns.

Job Responsibilities:
The Graphic Designer is responsible for all of the visual aspects of Jamestown Distributors' marketing communications, collateral and brand messaging. This includes but is not limited to the following areas of responsibility:
  • Print Catalog - Responsible for the design and production of multiple print catalogs each year - start to finish.
  • Email - Manage the design, layout and production of all email marketing messages.
  • Website - Responsible for working with the merchandising and website team to manage and schedule banners and visual elements throughout the JD e-commerce and mobile website.
  • Internal Branded Products - Working with a team to develop the TotalBoat line of products.
  • Social Media - Assist with and work on a team to promote Jamestown in social media outlets. Maintaining the Jamestown brand position from a graphic/visual point of view.
  • Advertising - Responsible for the design and production of all online and offline advertising.
  • Photography - Responsible for all in-house photography, managing equipment, staging and managing the photo shoots. (Assist and Support the video team where needed.)

Qualifications:
  • Degree in graphic design or related field (equivalent work experience considered)
  • 3-5 years of work experience in this field
  • Experience with catalog design
  • Knowledge of website design -- HTML and CSS
  • Proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator, and Dreamweaver)
  • Proficiency in Microsoft Office (Word, Excel)
  • Strong copywriting, editing and proofreading abilities
  • Highly organized with exceptional attention to detail
  • Ability to juggle multiple projects and prioritize accordingly
  • Great attitude - positive, collaborative, self-starter

If you are interested in joining the Jamestown Distributors team, please email your resume to employment@jamestowndistributors.com. No phone calls please. JD is an equal opportunity employer.



Seasonal Retail Store Sales Associate
Jamestown Distributors is looking for a Retail Store Sales Associate for our Bristol facility. Retail sales experience is required and boat building or woodworking experience is a big plus. The successful candidate will also have data entry and computer experience and excellent communication skills. This position requires attention to detail and good math skills. Additional responsibilities include packing shipments in the warehouse during times when the store is slow. We offer employee discounts and a competitive benefits package.

Please email your resume to employment@jamestowndistributors.com. No phone calls please.


Technical Representative Temp Position
At Jamestown Distributors, we love boats. Our focus is in helping boaters repair, build and take care of their boats. Customers have trusted Jamestown Distributors for quality boating and boatbuilding supplies since 1977. We take pride in offering customers a better experience with a small, strong team of individuals.  If you are as passionate about boating as we are and looking for a great, flexible position on our amazing team, we are hiring!

We are looking for part-time employees with product knowledge in the marine industry. You will provide our customers information about our products and inform them of the best way to use these products for the customer’s particular application.

If you are looking for part-time work or for a position that provides great flexibility and you have marine industry experience, please send us your resume at employment@jamestowndistributors.com.

 

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